Your personal information is our highest priority. This privacy policy clearly explains how every piece of data is collected, stored, and protected on jlive app.
For any questions regarding our Privacy Policy, please don't hesitate to get in touch.
support@jliveapp.netThis Privacy Policy jlive apptakes effect from the moment you register or begin using the service. Continued use of the platform constitutes your acceptance of the terms of this policy.
Jlive app firmly believes that user privacy is a fundamental right. This privacy policy explains how jlive app What data is collected, why it's collected, how it's used, and how it's kept secure.
This privacy policy applies to you from the moment you register, log in, or use any service on jlive app. Our goal is to be fully transparent about how your data is handled at every step.
This policy is written in Bengali so that every Bangladeshi user can be fully informed about their data privacy in their own language. For any questions regarding jlive app's privacy practices, please contact us directly support@jliveapp.netto reach us.
Jlive app only collects data that is strictly necessary for providing services, ensuring security, and meeting legal obligations.
We never store your full payment PIN, password, or complete bank account details. All such information is always handled in encrypted form.
Jlive app uses the data it collects for the following purposes:
| Purpose | Data We Use |
|---|---|
| Account Creation & Management | Name, mobile number, email, date of birth |
| Identity Verification (KYC) | NID/Passport, address, photo |
| Payment Processing | Mobile banking number, transaction details |
| Fraud Prevention | IP address, device information, login history |
| Customer Support | Account information, communication history |
| Delivering Promotional Offers | Gaming preferences, betting history |
| Legal Compliance | All Relevant Information |
Jlive app never shares your information with third parties for marketing or advertising purposes without your consent.
A core principle of jlive app is that your personal information will never be sold. However, data may be shared in the following limited circumstances:
If any third party claims to represent jlive app and asks for your account details, it is likely a scam. jlive app will never ask for your password or OTP via phone or social media.
Jlive app uses cookies on its website and app to enhance the user experience. Cookies are small data files stored on your device.
Cookies can be managed or disabled through your browser settings. However, disabling certain cookies may limit some functionality of jlive app.
Jlive app uses internationally recognised technology to keep your data secure. Our security measures are regularly audited by independent third parties.
Use a strong password and never share your OTP with anyone to keep your account secure.
Jlive app does not retain your data longer than necessary. The retention periods for different types of information are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the duration of active account |
| Transaction Records | 5 years (legal obligation) |
| KYC Documents | 3 years after account closure |
| Login & Session Logs | 12 Months |
| Customer Support Communications | 2 Years |
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.
As a jlive app user, you have the following rights over your personal data. To exercise these rights, support@jliveapp.net- to send us an email.
Jlive app's services are exclusively for individuals aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at the time of registration. If any minor's information is collected inadvertently and brought to our attention, the associated account and all related data will be deleted immediately.
If a parent or guardian believes their child has registered on jlive app, please contact us immediately at support@jliveapp.net- to get in touch.
Jlive app may update this privacy policy from time to time. For any significant changes, a notification will be sent to your registered email or mobile number. The effective date of any revised policy will be noted at the top of the page.
Continued use of jlive app after any policy update will be considered acceptance of the revised Privacy Policy. We recommend reviewing this page regularly.
For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please reach out to us through the following:
Under jlive app's Privacy Policy, you have full control over your personal information.
You may request a full list of the data jlive app holds about you. We will provide a complete summary within 30 days.
If any of your information is incorrect or outdated, request a correction and we will update it as soon as possible.
You may request that your personal data be deleted after closing your account. Everything will be removed except data we are legally required to retain.
You may request that we stop using your data for specific purposes, particularly to opt out of marketing communications.
You may request a copy of the data we hold about you.
You may withdraw your consent for specific data processing at any time. This will not affect any processing that has already taken place.
At jlive app, we use the highest standards of technology and policy to keep your information safe.
Every transaction and data transfer is fully secured with 256-bit SSL encryption — no one can intercept your information in transit.
Every account goes through a rigorous KYC process, which helps prevent fraud and identity theft while keeping your account secure.
Your personal data is never sold to third parties. Our revenue comes from services, not advertising.
No data is retained beyond the required period. All information is automatically deleted once the designated timeframe has passed.
Independent cybersecurity experts regularly audit jlive app's systems. Any vulnerabilities are identified and resolved promptly.
Our Bangla-speaking support team is always ready to assist with any privacy concerns. Email us — and you'll receive a response within 24 hours.